Frequent Traveler Awards Winners
Congratulations to all winners!
We’re proud to introduce the recipients of the Frequent Traveler Awards.
2021 winners
The Frequent Traveler Awards 2021 winners were announced on September 22, 2022, at the iconic May Fair hotel in London.
Europe, Middle East, Africa |
Americas |
Asia Pacific |
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Airlines |
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Best Elite Member Benefits |
Miles & More | Delta SkyMiles | Qantas Frequent Flyer |
Best Customer Service |
Emirates Skywards | Delta SkyMiles | Singapore Airlines KrisFlyer |
Best Earning and Redemption Ability |
Miles & More | Air Canada Aeroplan | Qantas Frequent Flyer |
Best Airline Affinity Credit Card |
Miles & More Gold Mastercard | Delta SkyMiles Gold American Express Card | Qantas American Express Ultimate Card |
Program of the Year |
Emirates Skywards |
Delta SkyMiles | Qantas Frequent Flyer |
Hotel |
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Best Elite Member Benefits |
ALL – Accor Live Limitless | Marriott Bonvoy | ALL – Accor Live Limitless |
Best Customer Service |
ALL – Accor Live Limitless | Marriott Bonvoy | ALL – Accor Live Limitless |
Best Earning and Redemption Ability |
ALL – Accor Live Limitless | Marriott Bonvoy | ALL – Accor Live Limitless |
Best Hotel Affinity Credit Card |
Nordic Choice Club Mastercard | Marriott Bonvoy Boundless from Chase | Hilton Honors American Express Premium Card |
Program of the Year |
ALL – Accor Live Limitless | Marriott Bonvoy | ALL – Accor Live Limitless |
Global |
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Car Rental & Mobility |
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Best Elite Member Benefits |
Avis Preferred | ||
Best Car Rental & Mobility Innovation |
Hertz Gold Plus Rewards | ||
Program of the Year |
Avis Preferred | ||
Cruise Loyalty Programs |
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Best Elite Member Benefits |
Celebrity Captain’s Club | ||
| Best Cruise Affinity Credit Card |
Disney Premier Visa Card from Chase
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| Program of the Year |
Celebrity Captain’s Club
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2020 winners
The Frequent Travelers Awards 2020 winners were announced on November 18th, 2021, at the iconic May Fair hotel in London.
Europe and Africa |
Americas |
Asia Pacific |
|
Airlines |
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Best Overall Promotion |
Flying Blue | Air Canada Aeroplan | Emirates Skywards |
Best Elite Program |
Aegean Miles+bonus | Alaska Airlines Mileage Plan | ANA Mileage Club |
Best Redemption Ability |
Aegean Miles+bonus | Alaska Airlines Mileage Plan | ANA Mileage Club |
Best Loyalty Customer Service |
Aegean Miles+bonus | United Mileage Plus | Emirates – Skywards |
Excellence in Pandemic Customer Service |
Aegean Miles+bonus |
United Mileage Plus | ANA Mileage Club |
Program of the Year |
Aegean Miles+bonus | Alaska Airlines Mileage Plan | ANA Mileage Club |
Hotel |
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Best Overall Promotion |
ALL – Accor Live Limitless | World of Hyatt | Hilton Honors |
Best Elite Program |
Leaders Club | Marriott Bonvoy | World of Hyatt |
Best Redemption Ability |
ALL – Accor Live Limitless | World of Hyatt | ALL – Accor Live Limitless |
Best Loyalty Customer Service |
ALL – Accor Live Limitless | ALL – Accor Live Limitless | ALL – Accor Live Limitless |
Excellence in Pandemic Customer Service |
Leaders Club | Best Western Rewards | World of Hyatt |
Program of the Year |
ALL – Accor Live Limitless | World of Hyatt | World of Hyatt |
Car Rental |
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Best Overall Promotion |
Avis Preferred | Avis Preferred | Avis Preferred |
Best Elite Program |
Sixt Cards | Avis Preferred | Avis Preferred |
Best Redemption Ability |
Avis Preferred | Avis Preferred | Avis Preferred |
Best Loyalty Customer Service |
Avis Preferred | Avis Preferred | Avis Preferred |
Excellence in Pandemic Customer Service |
Sixt Cards | Avis Preferred | Avis Preferred |
Program of the Year |
Avis Preferred | Avis Preferred | Avis Preferred |
Best Affinity Credit Card |
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Best Affinity Credit Card |
SAS Amex Elite from American Express | Air Canada – American Express Aeroplan Reserve Card | Japan Airlines – JAL Card Platinum – American Express |
2019 winners
The Frequent Travelers Awards 2019 gala took place on September 19th, 2019, at the iconic May Fair hotel in London.
We revealed the winners of the Frequent Traveler People’s Awards and Titan Awards for Europe and the Middle East, the Americas, and Asia Pacific. The ceremony was attended by senior leaders of airlines, hotels, and car rental companies, as well as representatives of the top players in the Loyalty industry.
Europe and Africa |
Americas |
Asia Pacific |
|
Airlines |
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Best Overall Promotion |
TAP Miles&Go Programme | Avianca LifeMiles | Qantas Frequent Flyer |
Best Elite Program |
Air France KLM Flying Blue | United MileagePlus | Singapore Airlines KrisFlyer and PPS Club |
Best Redemption Ability |
Norwegian Reward | Air Canada Aeroplan | Singapore Airlines KrisFlyer and PPS Club |
Best Loyalty Customer Service |
TAP Miles&Go Programme | GOL Linhas Aéreas Smiles | Cathay Pacific Asia Miles |
Program of the Year |
TAP Miles&Go Programme | Air Canada Aeroplan | Qantas Frequent Flyer |
Hotel |
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Best Overall Promotion |
Radisson Rewards | Marriott Rewards and SPG | Marriott Rewards and SPG |
Best Elite Program |
Hilton Honors | Hilton Honors | World of Hyatt |
Best Redemption Ability |
Le Club AccorHotels | Hilton Honors | Hilton Honors |
Best Loyalty Customer Service |
Hilton Honors | Radisson Rewards | Le Club AccorHotels |
Program of the Year |
Le Club AccorHotels | Hilton Honors | Le Club AccorHotels |
Car Rental |
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Best Overall Promotion |
Europcar Privilege | Hertz Gold Plus Rewards | Avis Preferred |
Best Elite Program |
Sixt Cards | Hertz Gold Plus Rewards | Avis Preferred |
Best Redemption Ability |
Avis Preferred | Avis Preferred | Europcar Privilege |
Best Loyalty Customer Service |
Europcar Privilege | Hertz Gold Plus Rewards | Europcar Privilege |
Program of the Year |
Europcar Privilege | Hertz Gold Plus Rewards | Avis Preferred |
Best Affinity Credit Card |
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Best Affinity Credit Card |
Lufthansa Group Miles & More Credit Card Gold | ||
Best Program Innovation |
Southwest Rapid Rewards Premier Visa | ||
Titan Awards |
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Airline |
United MileagePlus | ||
Hotel |
Marriott Rewards and SPG | ||
Car Rental |
Hertz Gold Plus Rewards | ||
2018 winners
The winners of the 2018 Frequent Traveler Awards for Europe and Africa were unveiled on September 20th, at the inaugural regional travel loyalty awards under a Lancaster Bomber at the Royal Air Force Museum in North London. The Americas winners were announced on November 1st at the Westin Long Beach.
Europe and Africa |
Americas |
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Airlines |
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Best Overall Promotion |
Lufthansa Group Miles & More | Delta SkyMiles | |
Best Elite Program |
British Airways Executive Club | LATAM Pass | |
Best Redemption Ability |
Air France KLM Flying Blue | GOL Linhas Aéreas Smiles | |
Best Loyalty Customer Service |
Lufthansa Group Miles & More | Delta SkyMiles | |
Program of the Year (sponsored by Collinson) |
Air France KLM Flying Blue | LATAM Pass | |
Hotel |
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Best Overall Promotion |
Le Club AccorHotels | Radisson Rewards | |
Best Elite Program |
Hilton Honors | Marriott Rewards & Starwood Preferred Guest | |
Best Redemption Ability |
Le Club AccorHotels | Le Club AccorHotels | |
Best Loyalty Customer Service |
IHG Rewards Club | Le Club AccorHotels | |
Program of the Year (sponsored by Collinson) |
Le Club AccorHotels | Hilton Honors | |
Car Rental |
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Best Overall Promotion |
Avis Preferred | Hertz Gold Plus Rewards | |
Best Elite Program |
Sixt Cards | Hertz Gold Plus Rewards | |
Best Redemption Ability |
Hertz Gold Plus Rewards | Hertz Gold Plus Rewards | |
Best Loyalty Customer Service |
Hertz Gold Plus Rewards | Avis Preferred | |
Program of the Year (sponsored by Collinson) |
Hertz Gold Plus Rewards | Hertz Gold Plus Rewards | |
Best Affinity Credit Card & Best Program Innovation |
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Best Affinity Credit Card |
Lufthansa Group Miles & More Credit Card Gold | Gold Delta SkyMiles Credit Card from American Express | |
Best Program Innovation |
Le Club AccorHotels | Radisson Rewards | |
Titan Awards |
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Airline |
Virgin Atlantic Flying Club | United MileagePlus | |
Hotel |
Starwood Preferred Guest | Marriott Rewards & Starwood Preferred Guest | |
Car Rental |
Hertz Gold Plus Rewards | Hertz Gold Plus Rewards | |
Media Awards |
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Airline |
Alaska Mileage Plan | ||
Hotel |
Marriott Rewards & Starwood Preferred Guest | ||
Car Rental |
Budget Fastbreak | ||
2011 winners
Americas |
Europe and Africa |
Middle East, Asia, Oceania |
|
Airlines |
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Best Award |
Delta Air Lines – SkyMiles | Lufthansa – Miles & More | Kingfisher Airlines – King Club |
Best Award Redemption |
Air Canada – Aeroplan | Lufthansa – Miles & More | El Al Israel Airlines – Matmid Club |
Best Bonus Promotion |
Air Canada – Aeroplan | Lufthansa – Miles & More | Emirates – Skywards |
Best Customer Service |
Air Canada – Aeroplan | Lufthansa – Miles & More | Emirates – Skywards |
Best Elite Level |
United Airlines – Mileage Plus | Lufthansa – Miles & More | Emirates – Skywards |
Program of the Year |
Air Canada – Aeroplan | Lufthansa – Miles & More | Emirates – Skywards |
Hotel |
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Best Award |
Marriott Hotels – Marriott Rewards | IHG Priority Club Rewards | IHG Priority Club Rewards |
Best Award Redemption |
Hilton – HHonors | IHG Priority Club Rewards | IHG Priority Club Rewards |
Best Bonus Promotion |
Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards | IHG Priority Club Rewards |
Best Customer Service |
Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards | Accor Hotels – A|Club |
Best Elite Level |
Hyatt – Gold Passport | Marriott Hotels – Marriott Rewards | Hyatt – Gold Passport |
Program of the Year |
Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards | IHG Priority Club Rewards |
Affinity Credit Card |
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Best Affinity Credit Card |
Alaska Mileage Plan Visa | American Express Membership Rewards | Kingfisher Airlines American Express First Platinum Credit Card |
2010 winners
Americas |
Europe and Africa |
Middle East, Asia, Oceania |
|
Airlines |
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Best Award |
Delta Air Lines – SkyMiles | Lufthansa – Miles & More | Kingfisher Airlines – King Club |
Best Award Redemption |
Air Canada – Aeroplan | Lufthansa – Miles & More | Singapore Airlines – SilverKris |
Best Bonus Promotion |
Air Canada – Aeroplan | Lufthansa – Miles & More | Kingfisher Airlines – King Club |
Best Elite Level |
United Airlines – Mileage Plus | Lufthansa – Miles & More | Kingfisher Airlines – King Club |
Program of the Year |
Air Canada – Aeroplan | Lufthansa – Miles & More | Kingfisher Airlines – King Club |
Hotel |
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Best Award |
Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards |
Best Award Redemption |
Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards |
Best Bonus Promotion |
Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards |
Best Elite Level |
Hyatt – Gold Passport | Starwood – Starwood Preferred Guest | Hyatt – Gold Passport |
Program of the Year |
Marriott Hotels – Marriott Rewards | Marriott Hotels – Marriott Rewards | Taj Hotels – InnerCircle |
Affinity Credit Card |
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Best Affinity Credit Card |
Alaska Mileage Plan Visa | American Express Membership Rewards | American Express Kingfisher First |
