Frequent Traveler Awards Winners

2019 winners

The Frequent Travelers Awards 2019 gala took place on September 19th, 2019, at the iconic May Fair hotel in London.

We revealed the winners of the Frequent Traveler People’s Awards and Titan Awards for Europe and the Middle East, the Americas, and Asia Pacific. The ceremony was attended by senior leaders of airlines, hotels, and car rental companies, as well as representatives of the top players in the Loyalty industry.

Europe and Africa

Americas

Asia Pacific

Airlines

Best Overall Promotion
TAP Miles&Go Programme Avianca LifeMiles Qantas Frequent Flyer
Best Elite Program
Air France KLM Flying Blue United MileagePlus Singapore Airlines KrisFlyer and PPS Club
Best Redemption Ability
Norwegian Reward Air Canada Aeroplan Singapore Airlines KrisFlyer and PPS Club
Best Loyalty Customer Service
TAP Miles&Go Programme GOL Linhas Aéreas Smiles Cathay Pacific Asia Miles
Program of the Year
TAP Miles&Go Programme Air Canada Aeroplan Qantas Frequent Flyer

Hotel

Best Overall Promotion
Radisson Rewards Marriott Rewards and SPG Marriott Rewards and SPG
Best Elite Program
Hilton Honors Hilton Honors World of Hyatt
Best Redemption Ability
Le Club AccorHotels Hilton Honors Hilton Honors
Best Loyalty Customer Service
Hilton Honors Radisson Rewards Le Club AccorHotels
Program of the Year
Le Club AccorHotels Hilton Honors Le Club AccorHotels

Car Rental

Best Overall Promotion
Europcar Privilege Hertz Gold Plus Rewards Avis Preferred
Best Elite Program
Sixt Cards Hertz Gold Plus Rewards Avis Preferred
Best Redemption Ability
Avis Preferred Avis Preferred Europcar Privilege
Best Loyalty Customer Service
Europcar Privilege Hertz Gold Plus Rewards Europcar Privilege
Program of the Year
Europcar Privilege Hertz Gold Plus Rewards Avis Preferred

Best Affinity Credit Card

Best Affinity Credit Card
Lufthansa Group Miles & More Credit Card Gold
Best Program Innovation
Southwest Rapid Rewards Premier Visa

Titan Awards

Airline
United MileagePlus
Hotel
Marriott Rewards and SPG
Car Rental
Hertz Gold Plus Rewards

2018 winners

The winners of the 2018 Frequent Traveler Awards for Europe and Africa were unveiled on September 20th, at the inaugural regional travel loyalty awards under a Lancaster Bomber at the Royal Air Force Museum in North London. The Americas winners were announced on November 1st at the Westin Long Beach.

Europe and Africa

Americas

Airlines

Best Overall Promotion
Lufthansa Group Miles & More Delta SkyMiles
Best Elite Program
British Airways Executive Club LATAM Pass
Best Redemption Ability
Air France KLM Flying Blue GOL Linhas Aéreas Smiles
Best Loyalty Customer Service
Lufthansa Group Miles & More Delta SkyMiles
Program of the Year (sponsored by Collinson)
Air France KLM Flying Blue LATAM Pass

Hotel

Best Overall Promotion
Le Club AccorHotels Radisson Rewards
Best Elite Program
Hilton Honors Marriott Rewards & Starwood Preferred Guest
Best Redemption Ability
Le Club AccorHotels Le Club AccorHotels
Best Loyalty Customer Service
IHG Rewards Club Le Club AccorHotels
Program of the Year (sponsored by Collinson)
Le Club AccorHotels Hilton Honors

Car Rental

Best Overall Promotion
Avis Preferred Hertz Gold Plus Rewards
Best Elite Program
Sixt Cards Hertz Gold Plus Rewards
Best Redemption Ability
Hertz Gold Plus Rewards Hertz Gold Plus Rewards
Best Loyalty Customer Service
Hertz Gold Plus Rewards Avis Preferred
Program of the Year (sponsored by Collinson)
Hertz Gold Plus Rewards Hertz Gold Plus Rewards

Best Affinity Credit Card & Best Program Innovation

Best Affinity Credit Card
Lufthansa Group Miles & More Credit Card Gold Gold Delta SkyMiles Credit Card from American Express
Best Program Innovation
Le Club AccorHotels Radisson Rewards

Titan Awards

Airline
Virgin Atlantic Flying Club United MileagePlus
Hotel
Starwood Preferred Guest Marriott Rewards & Starwood Preferred Guest
Car Rental
Hertz Gold Plus Rewards Hertz Gold Plus Rewards

Media Awards

Airline
Alaska Mileage Plan
Hotel
Marriott Rewards & Starwood Preferred Guest
Car Rental
Budget Fastbreak

2011 winners

Americas

Europe and Africa

Middle East, Asia, Oceania

Airlines

Best Award
Delta Air Lines – SkyMiles Lufthansa – Miles & More Kingfisher Airlines – King Club
Best Award Redemption
Air Canada – Aeroplan Lufthansa – Miles & More El Al Israel Airlines – Matmid Club
Best Bonus Promotion
Air Canada – Aeroplan Lufthansa – Miles & More Emirates – Skywards
Best Customer Service
Air Canada – Aeroplan Lufthansa – Miles & More Emirates – Skywards
Best Elite Level
United Airlines – Mileage Plus Lufthansa – Miles & More Emirates – Skywards
Program of the Year
Air Canada – Aeroplan Lufthansa – Miles & More Emirates – Skywards

Hotel

Best Award
Marriott Hotels – Marriott Rewards IHG Priority Club Rewards IHG Priority Club Rewards
Best Award Redemption
Hilton – HHonors IHG Priority Club Rewards IHG Priority Club Rewards
Best Bonus Promotion
Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards IHG Priority Club Rewards
Best Customer Service
Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards Accor Hotels – A|Club
Best Elite Level
Hyatt – Gold Passport Marriott Hotels – Marriott Rewards Hyatt – Gold Passport
Program of the Year
Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards IHG Priority Club Rewards

Affinity Credit Card

Best Affinity Credit Card
Alaska Mileage Plan Visa American Express Membership Rewards Kingfisher Airlines American Express First Platinum Credit Card

2010 winners

Americas

Europe and Africa

Middle East, Asia, Oceania

Airlines

Best Award
Delta Air Lines – SkyMiles Lufthansa – Miles & More Kingfisher Airlines – King Club
Best Award Redemption
Air Canada – Aeroplan Lufthansa – Miles & More Singapore Airlines – SilverKris
Best Bonus Promotion
Air Canada – Aeroplan Lufthansa – Miles & More Kingfisher Airlines – King Club
Best Elite Level
United Airlines – Mileage Plus Lufthansa – Miles & More Kingfisher Airlines – King Club
Program of the Year
Air Canada – Aeroplan Lufthansa – Miles & More Kingfisher Airlines – King Club

Hotel

Best Award
Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards
Best Award Redemption
Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards
Best Bonus Promotion
Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards
Best Elite Level
Hyatt – Gold Passport Starwood – Starwood Preferred Guest Hyatt – Gold Passport
Program of the Year
Marriott Hotels – Marriott Rewards Marriott Hotels – Marriott Rewards Taj Hotels – InnerCircle

Affinity Credit Card

Best Affinity Credit Card
Alaska Mileage Plan Visa American Express Membership Rewards American Express Kingfisher First
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