The 2021 Frequent Traveler Awards recognize excellence in travel during the 2020 calendar year. Winners were announced on November 18, 2021, at the iconic May Fair Hotel in London.
Airlines
Best Overall Promotion
Flying Blue
Europe, Middle East & Africa
Air Canada Aeroplan
Americas
Emirates Skywards
Asia Pacific
Best Elite Program
Aegean Miles+bonus
Europe, Middle East & Africa
Alaska Airlines Mileage Plan
Americas
ANA Mileage Club
Asia Pacific
Best Redemption Ability
Aegean Miles+bonus
Europe, Middle East & Africa
Alaska Airlines Mileage Plan
Americas
ANA Mileage Club
Asia Pacific
Best Loyalty Customer Service
Aegean Miles+bonus
Europe, Middle East & Africa
United Mileage Plus
Americas
Emirates Skywards
Asia Pacific
Excellence in Pandemic Customer Service
Aegean Miles+bonus
Europe, Middle East & Africa
United Mileage Plus
Americas
ANA Mileage Club
Asia Pacific
Program of the Year
Aegean Miles+bonus
Europe, Middle East & Africa
Alaska Airlines Mileage Plan
Americas
ANA Mileage Club
Asia Pacific
Hotels
Best Overall Promotion
ALL – Accor Live Limitless
Europe, Middle East & Africa
World of Hyatt
Americas
Hilton Honors
Asia Pacific
Best Elite Program
Leaders Club
Europe, Middle East & Africa
Marriott Bonvoy
Americas
World of Hyatt
Asia Pacific
Best Redemption Ability
ALL – Accor Live Limitless
Europe, Middle East & Africa
World of Hyatt
Americas
ALL – Accor Live Limitless
Asia Pacific
Best Loyalty Customer Service
ALL – Accor Live Limitless
Europe, Middle East & Africa
ALL – Accor Live Limitless
Americas
ALL – Accor Live Limitless
Asia Pacific
Excellence in Pandemic Customer Service
Leaders Club
Europe, Middle East & Africa
Best Western Rewards
Americas
World of Hyatt
Asia Pacific
Program of the Year
ALL – Accor Live Limitless
Europe, Middle East & Africa
World of Hyatt
Americas
World of Hyatt
Asia Pacific
Car Rentals
Best Overall Promotion
Avis Preferred
Europe, Middle East & Africa
Avis Preferred
Americas
Avis Preferred
Asia Pacific
Best Elite Program
Sixt
Europe, Middle East & Africa
Avis Preferred
Americas
Avis Preferred
Asia Pacific
Best Redemption Ability
Avis Preferred
Europe, Middle East & Africa
Avis Preferred
Americas
Avis Preferred
Asia Pacific
Best Loyalty Customer Service
Avis Preferred
Europe, Middle East & Africa
Avis Preferred
Americas
Avis Preferred
Asia Pacific
Excellence in Pandemic Customer Service
Sixt
Europe, Middle East & Africa
Avis Preferred
Americas
Avis Preferred
Asia Pacific
Program of the Year
Avis Preferred
Europe, Middle East & Africa
Avis Preferred
Americas
Avis Preferred
Asia Pacific
Credit Cards
Best Affinity Credit Card
SAS Amex Elite from American Express
Europe, Middle East & Africa
Air Canada – American Express Aeroplan Reserve Card
Americas
Japan Airlines – JAL Card Platinum – American Express
Asia Pacific
