The 2019 Frequent Traveler Awards recognize excellence in travel during the 2018 calendar year. Winners were announced on September 19, 2019, at the iconic May Fair Hotel in London. We revealed the winners of the Frequent Traveler People’s Awards and Titan Awards for Europe and the Middle East, the Americas, and Asia Pacific. The ceremony was attended by senior leaders of airlines, hotels, and car rental companies, as well as representatives of the top players in the Loyalty industry.
Airlines
Best Overall Promotion
TAP Miles&Go Programme
Europe, Middle East & Africa
Avianca LifeMiles
Americas
Qantas Frequent Flyer
Asia Pacific
Best Elite Program
Air France KLM Flying Blue
Europe, Middle East & Africa
United MileagePlus
Americas
Singapore Airlines KrisFlyer and PPS Club
Asia Pacific
Best Redemption Ability
Norwegian Reward
Europe, Middle East & Africa
Air Canada Aeroplan
Americas
Singapore Airlines KrisFlyer and PPS Club
Asia Pacific
Best Loyalty Customer Service
TAP Miles&Go Programme
Europe, Middle East & Africa
GOL Linhas Aéreas Smiles
Americas
Cathay Pacific Asia Miles
Asia Pacific
Program of the Year
TAP Miles&Go Programme
Europe, Middle East & Africa
Air Canada Aeroplan
Americas
Qantas Frequent Flyer
Asia Pacific
Hotels
Best Overall Promotion
Radisson Rewards
Europe, Middle East & Africa
Marriott Rewards and SPG
Americas
Marriott Rewards and SPG
Asia Pacific
Best Elite Program
Hilton Honors
Europe, Middle East & Africa
Hilton Honors
Americas
World of Hyatt
Asia Pacific
Best Redemption Ability
Le Club AccorHotels
Europe, Middle East & Africa
Hilton Honors
Americas
Hilton Honors
Asia Pacific
Best Loyalty Customer Service
Hilton Honors
Europe, Middle East & Africa
Radisson Rewards
Americas
Le Club AccorHotels
Asia Pacific
Program of the Year
Le Club AccorHotels
Europe, Middle East & Africa
Hilton Honors
Americas
Le Club AccorHotels
Asia Pacific
Car Rentals
Best Overall Promotion
Europcar Privilege
Europe, Middle East & Africa
Hertz Gold Plus Rewards
Americas
Avis Preferred
Asia Pacific
Best Elite Program
Sixt Cars
Europe, Middle East & Africa
Hertz Gold Plus Rewards
Americas
Avis Preferred
Asia Pacific
Best Redemption Ability
Avis Preferred
Europe, Middle East & Africa
Avis Preferred
Americas
Europcar Privilege
Asia Pacific
Best Loyalty Customer Service
Europcar Privilege
Europe, Middle East & Africa
Hertz Gold Plus Rewards
Americas
Europcar Privilege
Asia Pacific
Program of the Year
Europcar Privilege
Europe, Middle East & Africa
Hertz Gold Plus Rewards
Americas
Avis Preferred
Asia Pacific
Credit Cards
Best Affinity Credit Card
Lufthansa Group Miles & More Credit Card Gold
All Regions
Best Program Innovation
Southwest Rapid Rewards Premier Visa
All Regions
Titan Awards
Airline
United MileagePlus
All Regions
Hotel
Marriott Rewards and SPG
All Regions
Car Rental
Hertz Gold Plus Rewards
All Regions
